We are Recruiting a Part Time Receptionist, up to 18 hours per week plus holiday cover.
The Job
The position is based in our Reception office, working part time based on business requirements.
The working patterns will be on a rota system between the hours of 6.45am and 6.00pm
The job involves, but is not limited to, the following tasks:
- Hotel and dining reservations.
- Dealing with enquiries by phone, email and social media outlets, relaying and replying to messages / enquiries.
- Cash and credit card payments handling
- Ensuring an efficient reception experience for guests including checking in / out of residents, welcoming customers and attending to their requests and queries during their stay.
- Daily banking and cash reconciliation
- General clerical duties
- Undertaking any appropriate training as required.
What we are looking for
We are looking for someone who displays the following qualities:
- Good communication skills
- Friendly and helpful at all times.
- High level of customer service / care skills.
- Ability to work under pressure
- Positive attitude.
- Competent level of IT proficiency
- Ability to work effectively with a range of people – staff, customers, suppliers etc; • Ability to demonstrate good interpersonal skills to communicate with a range of people.
- Ability to act on own initiative, dealing with any unexpected problems that arise.
- Adhere to company procedures
Full training will be provided to carry out the role
Should you wish to apply for this position, please email a covering letter and CV marked for the attention of Lii Raudsep to: bookings@thewhitehart.co.uk Closing Date: 1st March 2025
